Birmingham Community Empowerment Hub (CIC) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.thebceh.org or contact us.
Who We Are
Birmingham Community Empowerment Hub (CIC) is a community interest company supporting local people through social, environmental, wellbeing, and community programmes.
Information We May Collect
We may collect and process the following information:
- Name
- Email address
- Phone number
- Postal address (if provided)
- Donation or volunteering enquiries
- Newsletter sign-up details
- Information submitted through contact forms
- Website usage data such as browser type, pages visited, and analytics data
How We Use Your Information
We use your information to:
- Respond to enquiries and messages
- Manage volunteer or partnership requests
- Process donations or support requests
- Send newsletters or updates (only if you opt in)
- Improve our website and services
- Meet legal or regulatory obligations
Lawful Basis for Processing
We process personal data based on one or more of the following:
- Your consent
- Legitimate interests
- Contractual necessity
- Legal obligations
Cookies
Our website may use cookies or similar technologies to improve functionality and understand website traffic.
You can manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell your personal data.
We may share information with trusted third-party providers who help us operate our website or services, such as:
- Website hosting providers
- Email newsletter platforms
- Donation/payment processors
- Analytics services
These providers are expected to protect your data.
Data Security
We take appropriate steps to protect personal information from loss, misuse, unauthorised access, or disclosure.
Data Retention
We only keep personal data for as long as necessary for the purposes outlined in this policy or as required by law.
Your Rights
Depending on your location and applicable law, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with a relevant authority
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: enquiry@bmhresearchlab.com
Website: www.thebceh.org